To implement a safety management system successfully in an organisatoin, the personnel responsible for carrying out the work must have good communication and interviewing skills, such that information can be effectively issued to the front line management within the organisation. They would therefore disseminate positive message of occupational safety and health, and to make a positive impact on their staff. Effective communication and interviewing skills enables employees to accept and continue implementing occupational safety and health measures. Good communication and interviewing skills will also enable staff to work more effectively, such as the operation of the safety committee, safety inspections and accident investigations, the implementation of safety rules and safety promotion.
This course is suitable for managers, safety officers and personnel in the implementation of occupational safety and health personnel attend. Through interaction within the workshop, so that learners master the applied workplace communication and interviewing skills, to enhance their interpersonal communication performance in their future.